Troubleshooting is never easy…or cheap

Troubleshooting is never an easy feat, and troubleshooting medical imaging equipment is often harder (and pricier). To save our customers money and time, we offer pre-made and custom “hero kits” for our customers to use and return, all so they can fix their problem as quickly as possible and save money too!

Reach out to our sales team for more information!

We do our best to make a customer’s job easy, cheap, and free of stress

  • While pre-made solutions often fix common problems, every problem is unique. To help ease the service process, J & M offers custom hero kits with individually stocked parts to match individual problems.

    Reach out to us for more information!

  • One of the most expensive parts of troubleshooting is buying and returning the parts you don’t need.

    We realized how expensive things can get, so we wanted to provide a solution for you to save money, time, and stress while shortening down-time. That’s why we offer little to no restock fee on unused parts from hero kits.

  • Restocking unused parts can always be a difficulty, especially on the billing side. Our primary goal is to help you in any way possible, so we work diligently to ensure that your job of returning unused parts of the hero kit is as easy and painless as possible.

Have questions? Let us know so we can help!

We’re here to help! Feel free to reach out to us with any questions or interests you have.